We have put together some resources and suggestions to help support children, youth, and families at this time of uncertainty. We will be updating them regularly, so please check back for new content. To access them, please click here for the Resources for Families guide, and click for Part 1 and Part 2 of the Resources Kit for Families, ages 0-6.



ROCK is fully supporting the Province of Ontario’s plan to prevent the spread of COVID-19 and is following protocol to practice social distancing. In order to ensure your own health and safety, all in-person programming and walk-ins will be suspended until further notice.

We will remain available to our clients via phone support, email and the implementation of innovative services to support our program offerings for the duration of the provincial school closure.

ROCK is dedicated to supporting families during this difficult time. We are committed to live answering phone calls from the hours of 9 – 5 p.m. each business day. Families will have the ability to speak directly to a ROCK staff person who is available to answer questions. We have also created the opportunity to connect families to a pathway coordinator staff who will assess and support connection to brief virtual consultation services.

If you are in crisis, contact our 24/7 ROCK Crisis Line at 905-878-9785. For all other queries related to services, call our Live Answer Access Line at 289-266-0036 between 9 – 5 p.m. each business day. Messages cannot be left on this number.